Shipping & Returns

Delivery

England, Wales, Scotland & Northern Ireland

Order value under £50.00 Carriage charged at cost up to a maximum of £5.50.
Order value £50.00 and over Carriage Paid.

Eire & Channel Islands

Order value under £200.00 Carriage charged at cost.
Order value £200.00 and over Carriage Paid

Overseas

Shipping and Packing charged at cost.  

If the carrier has a signature from a member of your staff acknowledging receipt of a parcel, we cannot be responsible for the loss of that parcel. Please ensure that your staff know that all parcels must be counted before signing the carrier's sheet. Should goods arrive wet or damaged, kindly sign the carrier's sheets "received damaged, wet, etc." and phone us the same day giving details of the goods which may be unsaleable.

Returns

Goods may be returned by prior arrangement only. Telephone 01603 426159

Unless damaged or defective when you received them from us, all goods must be returned to us in their original condition with all seals intact and without price stickers.

Refunds will be made only for goods which can be returned to our stock.

A charge may be made for returned goods.

You will be responsible for the cost of returning goods to us unless they are damaged, defective or supplied by us in error.

If you are returning an item because of an error on our part or because it is damaged or defective, we will be happy to provide a full refund and we will either arrange for a collection or reimburse your cost of returning it.

Address for Returns

Returned goods should be sent to the following address only after a prior arrangement has been made:

Hughes and Coleman Ltd
Delta Close
Vulcan Road Estate
Norwich
NR6 6BG

Back